Awesome experience with my first snowboard + gear purchase! Service was great, delivery was good and quality items at the best prices!
D.J. WuJun 17, 2020
Highly recommended have shopped her numerous times and service help the whole package from internet to over the phone is amazing credit to manager deb and the team very helpful make shopping a pleasure thanks heaps guys
Luke DonnellyOct 22, 2019
Wilderness Sea & Ski went above and beyond to assist us with our sons school trip, amazing staff, service & advise, highly recommend!
AndreasOct 21, 2019
This is an excellent service that provides an inexpensive entry and mid-level spearfishing gear. While the gear is legit and prices beat competitors, you will pay in shipping time. It took my 1 metre speargun a week to travel from Liverpool to far north coastal NSW. While this isn't caused by Wilderness and caused by the tardy Australia Post, it is still a consideration that needs to be made.
Tom RobsonSep 30, 2019
Deb and Ben were super helpful. Fitted bindings to the skis at no extra charge. Even though we are not in a capital city freight was still free and we ordered 2 sets of poles by accident. Rather than just send them Deb checked first and cancelled the order with a refund paid same day. Freight from Liverpool to Sunshine Coast in 3 days was super quick. Customer for life...well done team!!
Shane GrillsAug 9, 2019
5 Star customer service by the team at Wilderness Sea b& Ski, a huge thanks to Deb for the resolving a stock issue, Deb's help and service to resolve the stock issue was outstanding insuring me the customer was 100% satisfied. The delivery arrived here in Kilmore country Victoria as arranged on time and undamaged. Can't wait for the warmer weather to get out on the water and try my new gear. Thanks again Deb we will do business again.
Tony SavageAug 2, 2019
Incredible customer service, Deb went above and beyond to have my last minute order delivered to me in time for my trip. I’ll definitely be ordering from here again and recommend Wilderness store to anyone!
AlanaJul 30, 2019
Wilderness, Liverpool is a really awesome place for getting your snow gear. Deb and staff have been fantastic and so helpful each and every time we have gone in there. You really can't beat this place. Thanks again Wilderness for a great experience : )
simon and LizJun 11, 2019
Best customer service I’ve ever received - Huge thank you to Ryan for going above and beyond when it came to pairing my mate and I with snowboard gear. He was knowledgable and patient when walking us through all the equipment we needed. Will definitely be back, these guys are amazing.
Oscar CaoMay 23, 2019
We will literally never go anywhere else. We went to a local store and as soon as we said we were beginners he told us to hire gear and did not offer any assistance at all. We found wilderness online and drove to the store, and couldn’t be happier that we found this place. Deb was an amazing help! We were greeted as soon as we walked in and were asked if we needed help with anything. After a quick chat to Deb explaining this was our first time snow boarding, she was so informative on the gear and so patient with us going through everything. There was no pressure to buy or upgrade gear, deb spent hours with us helping us to choosing the right gear and sizes and also making sure everything was comfortable. The customer service was above and beyond. The prices are great, especially the beginner kits. We would recommend this business to anyone looking for snow or ski gear!
Thanks so much for the great experience guys!! We will be back for all of our snow and water sport needs!