Deb and Ben were super helpful. Fitted bindings to the skis at no extra charge. Even though we are not in a capital city freight was still free and we ordered 2 sets of poles by accident. Rather than just send them Deb checked first and cancelled the order with a refund paid same day. Freight from Liverpool to Sunshine Coast in 3 days was super quick. Customer for life...well done team!!
Shane Grills Aug 9, 2019
5 Star customer service by the team at Wilderness Sea b& Ski, a huge thanks to Deb for the resolving a stock issue, Deb's help and service to resolve the stock issue was outstanding insuring me the customer was 100% satisfied. The delivery arrived here in Kilmore country Victoria as arranged on time and undamaged. Can't wait for the warmer weather to get out on the water and try my new gear. Thanks again Deb we will do business again.
Tony Savage Aug 2, 2019
Incredible customer service, Deb went above and beyond to have my last minute order delivered to me in time for my trip. I’ll definitely be ordering from here again and recommend Wilderness store to anyone!
Alana Jul 30, 2019
Wilderness, Liverpool is a really awesome place for getting your snow gear. Deb and staff have been fantastic and so helpful each and every time we have gone in there. You really can't beat this place. Thanks again Wilderness for a great experience : )
simon and Liz Jun 11, 2019
Best customer service I’ve ever received - Huge thank you to Ryan for going above and beyond when it came to pairing my mate and I with snowboard gear. He was knowledgable and patient when walking us through all the equipment we needed. Will definitely be back, these guys are amazing.
Oscar Cao May 23, 2019
We will literally never go anywhere else. We went to a local store and as soon as we said we were beginners he told us to hire gear and did not offer any assistance at all. We found wilderness online and drove to the store, and couldn’t be happier that we found this place. Deb was an amazing help! We were greeted as soon as we walked in and were asked if we needed help with anything. After a quick chat to Deb explaining this was our first time snow boarding, she was so informative on the gear and so patient with us going through everything. There was no pressure to buy or upgrade gear, deb spent hours with us helping us to choosing the right gear and sizes and also making sure everything was comfortable. The customer service was above and beyond. The prices are great, especially the beginner kits. We would recommend this business to anyone looking for snow or ski gear!

Thanks so much for the great experience guys!! We will be back for all of our snow and water sport needs!
Anna and Jake Apr 27, 2019
This team definitely goes above and beyond. If you read the bio of each member they are spot on. I dealt with Deb, who was hugely supportive, assistive and had excellent prompt communication. I have no doubt the rest of the team have her ethos. If you want a store with excellent product, excellent knowledge of the product and price competitive, Wilderness Sea and Ski are your answer. Thanks again for all the help Deb! Cheers, Justin
Justin Apr 20, 2019
Whilst on a snowboarding holiday in France I spotted a pair of snowboard pants I really wanted to buy, however I new I could get them online cheaper than the resort shop.The only place I could find the correct size and colour was Wilderness in Australia,I’m based in the uk.I contacted the shop and they couldn’t have been more helpful,I was to be their first overseas shipment.I cannot recommend this place enough for their first class service and efficiency .Thank you .
David Turner Apr 17, 2019
An excellent range, with service to match and even better pricing. Just received a beautifully packaged arsenal of skis, ropes and clothing. Thank you so much!
Darius Dunn Mar 22, 2019
I spent hours with Deb going through wakeboards/waterskis and everything else needed for our boat. She was very patient and gave excellent advice!!
There was no pressure to buy and Deb even suggested I go research what she had told me.
I didn't need to, she was amazing!! And we will be returning over and over again for all our Boating goods!!
Thank you!!
karissa mackay Mar 15, 2019

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